Privacy Policy

This Privacy Policy describes how Boutique Ati Montana collects, uses, and protects customers' personal data when using the online store.
Merchant Details
Merchant: "Aksi 03" Ltd.
UIC: 206211497
Address: Montana, 20 "Morava" Str.
Phone: +359 88 900 0967
Email: ati.montana@abv.bg
What personal data we collect
When placing an order, making an inquiry, or contacting us, we may collect the following data:
  • first and last name;
  • phone number;
  • email address;
  • delivery address or courier office;
  • information about selected products, sizes, and orders;
  • communication related to orders, deliveries, returns, or exchanges.
What we use personal data for
Personal data is used for:
  • processing and confirming orders;
  • sending orders via courier;
  • contacting the customer regarding sizes, availability, and delivery;
  • processing returns, exchanges, and complaints;
  • fulfilling legal and accounting obligations;
  • improving customer service.
Provision of data to third parties
  • Personal data may be provided to courier companies when necessary for delivery.
  • In certain cases, data may also be provided to accounting or government authorities when required by law.
  • We do not sell personal data to third parties.
Storage period
  • Personal data is stored for the period necessary to process orders, fulfill legal obligations, and protect the legitimate interests of the merchant.
Customer rights
The customer has the right to request:
  • access to their personal data;
  • correction of inaccurate data;
  • deletion of data, where applicable;
  • restriction of processing;
  • information on how data is used.
Security
  • We make reasonable efforts to protect personal data from unauthorized access, loss, misuse, or unlawful use.
Cookies
  • The site may use cookies and similar technologies for the proper functioning of the online store, analysis of visits, and improvement of the user experience.
Contacts
  • For questions regarding the processing of personal data, you can contact us at: Phone, Facebook, Instagram, TikTok, or in person at the store.